IntelliDyne, LLC

  • Training Specialist

    Locations US-DC-Washington
    Posted Date 2 weeks ago(8/2/2018 3:06 PM)
    Job ID
    2906
    # of Positions
    1
  • Qualifications

    Minimum Education and Experience:
    Bachelor's Degree and 3 years work experience in training and development, instructional design, teaching, technical writing or related work



    Required Skills and Education: 

    • Ability to deliver excellent customer service
    • Proficient knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat
    • Excellent written and verbal communication skills.
    • Ability to communicate and present a technical subject matter in an understandable, coherent manner
    • Ability to develop Standard Operating Procedures, informative documentation, training guides, customer assistance "How To" scripts, product usage guidelines, packaged (or "canned") communications.
    • Attention to detail to ensure accuracy of training materials prior to distribution
    • Be a strong team player with a "can do" attitude, and adaptable to different training approaches.
    • Knowledge and experience in Section 508 compliance standards
    • Possess U.S. Citizenship and be eligible to gain a public trust clearance



    Preferred Skills and Education:

    • Bachelor’s (4-year) degree in a technical, engineering, legal, or science field
    • Four years or more of experience answering high volume help desk technical calls
    • ITIL Foundations certifications
    • PMP or equivalent certification 

    Responsibilities

    The scope of work for the Training Specialist shall include developing and deploying training plans that address the needs of all Division users as well as developing reports that include the number and types of training classes delivered, quantity of students attending each class, and the names of the trainers who delivered the training.  
    The
    Training Specialist shall capture and report results of training evaluations, function as the Administrator, recording learning, adding and scheduling courses, and running  reports, creating and maintaining a training calendar distributed to all Division users, and evaluate the effectiveness of training programs in order to provide recommendations for improvement.  
    Training for new software/hardware may also need monitoring and reporting for special projects.  Training curriculums created shall be approved and accommodations for users requiring special needs addressed.

    Overview

    WE LOVE VETERANS & MILITARY SPOUSES. JOIN US!

    IntelliDyne is a consulting firm that enables better business performance through innovative technology solutions. We manage public sector programs that deliver higher operational efficiency and measurable value to clients. We advise, develop, and execute effective solutions in Cyber Security, Cloud Computing, Application Development, Analytics, Mobile Computing, Business Process Management, Data Center Consolidation, Enterprise Collaboration and Enterprise Infrastructure Management.

     

    IntelliDyne is an Equal Opportunity Employer.

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